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Privacy Policy

A legal disclaimer

Last updated: 15 July 2025

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Casa de Cookie (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.casadecookie.es), place an order online, shop in-store, subscribe to our newsletter, or contact us.

 

1. What information do we collect?
We may collect and process the following data:

  • Contact Information: name, email address, phone number, and delivery address (when placing an order online).

  • Order Details: products ordered, order date, payment status, and delivery or pickup preferences.

  • Account Information: if you create an account, we store your login details securely.

  • Newsletter Subscription: your name and email address when you sign up for updates or promotions.

  • In-Store Purchases: limited information (such as for receipts or loyalty schemes, if applicable).

  • Website Usage Data: information about how you use our website (cookies, analytics, etc.).

 

2. How do we use your information?

We use your information to:

  • Process and deliver your online orders.

  • Communicate with you about your orders, in-store purchases, events, and promotions.

  • Manage your account (if you create one).

  • Improve our website, in-store service, and customer experience.

  • Send you newsletters and marketing emails (you can unsubscribe at any time).

  • Meet our legal and tax obligations.

 

3. Cookies and Analytics

Our website uses cookies to improve your experience and analyze website traffic. You can control cookies through your browser settings. By using our website, you consent to our use of cookies.

 

4. How do we protect your information?

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Only authorized staff have access to your data.

 

5. Sharing your information

We do not sell or rent your personal information to third parties.
We may share your information with:

  • Service providers (e.g., payment processors, delivery companies) as needed to fulfill your order.

  • Legal or regulatory authorities if required by law.

 

6. Your rights

Under GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete data.

  • Request deletion of your personal information.

  • Object to or restrict how we use your information.

  • Withdraw your consent at any time.

To exercise your rights, please contact us at info@casadecookie.es.

 

7. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

 

8. Contact us

If you have any questions about this Privacy Policy or your data, please contact us:
Email: info@casadecookie.es
Website: www.casadecookie.es

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