Accessibility Statement for Casa de Cookie

Casa de Cookie is committed to ensuring that our website and our shop are accessible to everyone, including people with disabilities.

 

Website Accessibility

We strive to make our website, www.casadecookie.es, as accessible and usable as possible for all visitors. Our web services aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA wherever possible.

 

We are continuously working to improve the accessibility of our online services, including:

• Clear navigation and readable text

• Alternative text for images

• Compatibility with screen readers

• High-contrast design for readability

• Keyboard navigation support

 

If you encounter any accessibility barriers or have trouble using our website or online shop, please let us know at info@casadecookie.es. We welcome feedback and will do our best to help.

 

Physical Shop Accessibility

Our shop is designed to be accessible to all customers.

• Level entrance: Our entrance is step-free and suitable for wheelchair users and people with limited mobility.

• Accessible toilets: We provide disabled toilet facilities on the premises.

 

If you need any assistance during your visit, please speak to a member of our staff or contact us in advance at info@casadecookie.es so we can help.

 

Feedback and Contact

We are committed to accessibility and welcome your suggestions.
Please email info@casadecookie.es or use our contact form if you have any questions, encounter accessibility issues, or would like information in an alternative format.